Preorders

The elves are all in a tizzy over our latest idea!! We get our tinsel in a tangle when our favorite goodies sell out too quickly...so we want to offer limited items for preorder! That way if you're at the office until 10 every night & have NO TIME to shop our latest drop, you can still get your hands on something special!

The one thing with preorders is they have to be handled a bit differently to in-stock items...so we want to clear the air & make everything crystal clear. If you still have questions after reading through, please email us at: 

info@candycanechristmascompany.com

PREORDER TERMS & CONDITIONS:

    1. *PREORDERS MUST BE PURCHASED IN A SEPARATE TRANSACTION TO IN-STOCK ITEMS.

      We LOVE that you want to purchase an array of items but please place orders for in-stock items separately from preorders! If you combine an order we will cancel/refund the in-stock items and email you to reorder.

    2. *PREORDER ARRIVAL DATES VARY BY PRODUCT BUT WILL BE NOTED IN EACH PRODUCT DESCRIPTION. 

      Once the goodies arrive to us, we need 5-7 business days to unpack, pull, pack & ship to you. You will receive a shipping confirmation once your order ships. By preordering, you understand & agree that the arrival date we have is tentative & products may arrive early or late. For any significant delays, we will email you with updated information.

    3. *NO REFUNDS, ADDITIONS, EXCHANGES OR CANCELLATIONS TO PREORDERS

      We are ordering the amazing preorder item(s) for you specifically, so that is why cannot accommodate refunds, additions, exchanges or cancellations. Basically, we want you to feel extra special by being your ordering assistant!

*By purchasing a preorder item or items, you agree to these terms & conditions. You understand that this item may arrive on time or there may be a delay. You are happy to wait a little longer or to get super excited if it arrives early! You understand there will be no refunds, exchanges, cancellations, or additions made to your order.

Thank you so much for being a valuable customer and shopping with us! The elves will continue to come up with great ideas so you can have all the retro Christmas you can handle!! Happy Shopping!

🎄Have a question or just want to hit us up with some Christmas cheer?🎄

Head to the Contact Page or email us at info@candycanechristmascompany.com.

Looking for shipping & return info, you can find that here!